Frequently Asked Questions
Everything you need to know about shopping with Paddington Store.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping is free on all orders over $100.
What is your return policy for fashion items?
We accept returns within 30 days of purchase. Items must be in their original condition, unworn, unwashed, and with all tags still attached.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
Paddington Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen, and we aim for 100% by next year.
Can I track my order once it has been placed?
Yes, as soon as your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.